Comcast Doesn"t Give A F*ckComcast COMCAST CORP.CMCSA0.05% seems to be following through on promises made by its CEO Neil Smit to make fixing its customer service woes a priority for 2015.The way we interact with our customers on the phone, online, in their homes is as important to our success as the technology we provide, Smit wrote on a company blog. Put simply, customer service should be our best product.The company...
Showing posts with label Comcast. Show all posts
Showing posts with label Comcast. Show all posts
Sunday, March 29, 2015
Wednesday, March 25, 2015
Can Comcast Use Twitter and Facebook to Fix Its Customer Service Problems?
Comcast put me on hold until they closed
Comcast (NASDAQ: CMCSA) seems to be following through on promises made by its CEO Neil Smit to make fixing its customer service woes a priority for 2015.
"The way we interact with our customers -- on the phone, online, in their homes -- is as important to our success as the technology we provide," Smit wrote on a company blog. "Put simply, customer service should be...
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